Social anxiety can be related to shyness. Avoiding a situation)Cognitive distortions are a hallmark steroids steroids, and learned about in CBT. Thoughts are often self defeating and inaccurate. AbstractObjective To develop a complex intervention for community pharmacy staff to promote uptake of smoking cessation services and to increase quit rates. Following the Medical Research Council framework, we used a mixed methods approach to develop, pilot and then refine the intervention. Phase I: We used information from qualitative studies in pharmacies steroids, systematic literature reviews and the Capability, Opportunity, Motivation Behaviour framework to inform design of the initial version of the intervention.